Frequently Asked Questions

Welcome to Dream Escape Orlando! Here you’ll find answers to the most common questions about how our platform works, how to book, and what to expect.

About Dream Escape

Dream Escape is a digital platform that connects vacation property owners with trusted local managers, and connects travelers directly to those managers to book their ideal stay. We provide the infrastructure — you get direct service.

No. While booking transactions are handled directly between guests and managers, Dream Escape is a fully managed platform. We invest in marketing, technology, support, and vetting to ensure quality and safety. Listing your property or joining as a manager comes with a participation cost.

Booking a Stay

You browse the available properties on our platform and choose the one that fits your needs. Each listing has a dedicated manager you can contact directly by phone or email to finalize availability, terms, and payment.

Not at this time. Payments are handled directly between the guest and the manager. However, our platform may offer optional tools or integrations in the future.

No commission is charged by Dream Escape on bookings. Our revenue model is based on onboarding, hosting, and visibility packages for managers and properties.

For Property Owners and Managers

Yes! If you’re a property owner looking to rent your home, we’ll connect you with a trusted local manager — or help onboard your current one — and provide you with a structured environment for bookings, promotion, and guest experience.

We’re actively recruiting managers across the U.S., starting with Orlando. Apply through the Join as Manager section. Once approved, you’ll gain access to your dashboard, receive listings, and manage guest relationships directly.

Yes. Dream Escape offers a professional structure, including marketing visibility, platform tools, lead generation, and a managed interface. Our participation plans vary by scope and region — contact our onboarding team for details.

Once a guest selects a property, you as the manager handle everything: from first contact to check-out. Dream Escape supports you with visibility and tools — but the guest experience is fully in your hands.

Platform Features & Support

Our platform allows users to:

  • Favorite properties
  • Track conversations with managers
  • Leave reviews and feedback
  • Access booking history (for registered users)
  • Use smart filters to find ideal stays

We provide onboarding, tech support, marketing exposure, and a professional brand presence. Our goal is to empower managers and owners with real tools — not just a listing.

Orlando is our pilot city — but we’re expanding across the U.S., onboarding qualified managers and properties in major vacation destinations.

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